Info | Barriers Direct
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Installation

Let Barriers Direct help you

We want your equipment to be fully operational as soon as possible after purchase. That's why Barriers Direct partner with a professional installation and fitting service available to both residential and commercial customers across mainland UK.

Our core installation service covers (but is not limited to) the following:

Why Barriers Direct?

Not only do we source and supply top products from quality manufacturers, but Barriers Direct work closely with a number of handpicked experienced contractors to install your safety and security products.

This takes the hassle out of searching for reputable installers after purchase and gives peace of mind that the barrier, parking post, automatic gate or bollard you've chosen has been correctly and safely installed.

With competitive pricing, a professional service and good national coverage and availability on fittings, we're confident in high quality of service and so are our customers.

Average Customer Rating:
billy and belinda installation barrier installed outside bollard installed outside sentinel installation

A fully compliant installation team

The highly skilled installation team has many years experience fitting safety and security equipment. Our specialist driveway gates, automatic and cantilever sliding gate fitters are GateSafe®, SafeContractor™ accredited as well as members of the DHF which means installers are fully trained to ensure assembly of your security and safety products adhere to relevant industry guidance and regulations, so your installation is both safe and secure.

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Coverage nationwide

With availability across mainland UK and coverage growing, we're very likely to have a fitting team in your area able to help with your request. Simply enter your postcode into our installation look up tool on the product page of interest to see if we cover your area.

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We're always on the lookout for new installers. Interested?

Get in touch today »

How installation works

Arranging an installation through Barriers Direct is easy:

  1. Request an installation online (you'll find this on the product page) or contact our installation support team:
    Phone number: 01256 597 778
    Email address: [email protected]
  2. You'll receive a call back from us within approximately 2 working days to confirm your order and take details of your location to check product suitability.
  3. A convenient date is arranged direct with the relevant installer and paperwork issued which must be completed and returned before installation can go ahead, including detailed images of your location (essential) and any existing equipment that may need removing or disconnecting - this ensures installation on the day goes as smoothly as possible.
  4. In most cases, your order will be delivered directly to your site prior to install (it is the customer's responsibility to check the delivery arrives complete and undamaged, so please take the time to do this and inform us as soon as possible if anything doesn't seem right).
  5. Installation goes ahead as planned on the date agreed - at the end we simply need your signature to state you are happy with the work carried out.

For more details please read our Installation Terms & Conditions.

Frequently Asked Questions:

I have an old fitting (e.g a post, barrier or gate) that needs removing before the new one can be installed. Can you uninstall it, and will you take it away?

Yes, our installation team can uninstall redundant fittings and in some instances decommission electrical equipment too. Dependent on the job we may also be able to dispose of old fittings on your behalf. Additional fees may apply for this service, please discuss with us at the time of ordering, as this cannot be arranged on the day.

Our installers will also bring with them any tools or equipment required to carry out the installation and dispose of any waste material created as a result of their work, and will assist with the reinstatement of surfaces after removal and installation.

When is the payment for installation processed?

Typically payment is made on order, unless you have a credit account with us.

Can the installer bring the products with them on the day of installation, rather than having them delivered separately?

In some situations it's easier for installers to bring your products with them on the day.

Depending on the product, it is sometimes possible for the installer to bring the item(s) with them on the day of installation rather than arranging a separate delivery. If this is essential, for instance if no one is available onsite to sign for deliveries or if you have nowhere safe to store items, please discuss your needs with us at time of booking. We are also happy to accommodate timed delivery services if deliveries can only be accepted within specific timeframes or certain days, although additional charges may apply for out of standard hours service.

What if I need to move my installation date?

We understand sometimes things change, and we ask that as much notice is given as possible when rescheduling installations to avoid having a negative impact on other customers. Administrative charges apply in certain situations, please see our Installation Terms & Conditions for details.

Is a site visit necessary prior to fitting?

Site visits made by the installation team prior to fitting can be arranged if preferred, however there is an additional cost for this service.

What happens if my installation can't be completed on the day?

We strongly advise that you provide us with as much accurate and detailed information up front and read our Installation Terms & Conditions prior to booking to ensure the installation runs as smoothly as possible on the day. If subsequent visits are required, additional fees may be chargeable at our sole discretion. If you have any questions or concerns please contact our installation support team on 01256 597 778 or email [email protected]

What are the typical lead times for installations?

We know speed is key and we endeavour to complete installations within 10 working days of expected receipt of your products. We always strive to work around your expectations however this isn't always possible as it can depend on a range of factors including demand, project complexity and availability of materials and workforce. Please reach out to us if your timings are critical and we will be happy to advise.

What is your availability like?

Typically, installations are carried out on weekdays Monday - Friday, between 8am - 5pm. If installation is required outside these hours we may be able to accommodate, however an additional surcharge will apply. Please get in touch to discuss your specific requirements, we'd be happy to help.

Do your installations come with a warranty or guarantee?

Yes, a year's warranty is issued which protects against everyday wear and tear. If a problem arises and it is determined that it is due to an installation issue (for instance, loosened bolts), the cost of rectifying this issue will be covered by the installation team.

Installation Reviews

five stars

"Thanks a lot for your help. Dean did a great job to help us to install the post. Quality of work is superb!"

five stars

“The installer was polite and very considerate of my neighbours. He did an excellent, clean job and even demonstrated the locking mechanism to me.”

five stars

"I had a foldable parking bollard installed in my parking bay. Overall excellent customer service from placing the order until the bollard's installation by the engineers. Highly recommend."

Who we've installed for:

lough-uni
lough-uni
lough-uni
lough-uni
lough-uni
lough-uni

Proud suppliers to

bbc
lough-uni
coca-cola
kew
skanska
torbay